"Thank you for your outstanding service on my account over the past many years and for your excellent handling of my rollover and closeout. Your staff was helpful and thoughtful during my transition to retirement. It is appreciated"--Bruce K. 401(k) plan participant
"I would like to personally thank you for the excellent service you provided. You provided me with status updates and followed up after each call, which showed you took my concern/issue as a priority. I really appreciate your diligence and consistency and the assurance you provided to me as a customer. Thanks for your help"--Melissa B. 401(k) plan participant
"Just wanted to say THANK YOU ALL for making this happen. I received the loan check today. I very much appreciate your diligence in making this happen in such a short time period. Thanks for being 'hands-on' and making this a great customer experience."--Todd S. 401(k) plan participant
"One of our employees just called to let us know how pleased he was with the excellent service he received when he talked with you earlier on the phone. Thanks for taking such good care of our employees."--Susan M. 401(k) plan sponsor
"I really appreciate your help. ADS has great customer service people!"--Marcia P. 401(k) plan participant
"Yet again, I am amazed with the superior customer service provided by ADS. The CSR rep did not let me down and was delightful to work with - prompt in answering my e-mails and went out of his way to insure I received the necessary loan documents as we were having trouble with our fax machine. It is truly refreshing to deal with a company that puts their customer first. Thank you for another enjoyable experience with ADS!"--Mary D. 401(k) plan participant