You have three quick and convenient ways to access your retirement plan account. Participants may access their accounts using the Internet, by using a touch-tone phone or by speaking directly with our customer service department. To see what our clients are saying about our customer service department [click here].
How to access the system
To access the ADS Benefits Hotlink website click Participant on the left under Account Management. To access the ADS Benefits Hotline automated voice response system call 1-877-822-4015. Provide your Social Security number and personal identification number (PIN) to access the system. Customer service representatives are also available Monday through Friday from 8:00 a.m. to 6:00 p.m. Eastern Time.
Overview of Available Options
| • View Your Account • Change Investment Options • Loan Information • Plan forms | • Retirement Planning /Education • Personal Performance • Automatic Rebalance • Help Section |
Online Retirement Planning Resources for Plan Participants
We are pleased to announce the availability of 401kTools, an online retirement planning resource for plan participants. Charles Schwab has designed 401kTools, which can be accessed directly through the ADS Benefits Hotlink website under the “Web Links” option by choosing “Retirement Plan Tools”.
401kTools provides important investment education and planning tools including:
• a personalized summary of each participant's account, holdings, balances, and portfolio allocation
• up-to-date fund and market information
• education and guidance on retirement planning and investment selection
• interactive planning tools to assist in asset allocation strategies
Lost PINS
If you lose your PIN, please contact customerservice@adsbenefits.com or call 1-877-822-4015. You may request your PIN by verifying your name, Social Security Number, date of birth and home mailing address. If your employer has not authorized us to replace lost PINs via e-mail, your replacement PIN information will be mailed to you.